Rite Vision (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a purchase, or use our services.

1. Information We Collect

We may collect the following types of information:

1. Personal Information

• Name
• Contact details (phone number, email address, postal address)
• Date of birth (if required for vision check records)
• Prescription details for glasses or contact lenses
• Payment information (billing address, payment method details)

1. Non-Personal Information

• Browser type and version
• IP address and location data
• Pages visited, time spent, and navigation patterns
• Device type (mobile, tablet, desktop)

2. How We Collect Information

We collect information through:

• Online order forms
• Appointment booking forms
• Newsletter or promotional sign-ups
• Customer service interactions (email, phone, chat)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for:

• Processing and fulfilling orders
• Booking and managing eye examination appointments
• Sending order confirmations, invoices, and reminders
• Personalizing product recommendations
• Sending promotional offers, newsletters, and updates (only if you opt in)
• Improving our website and services
• Meeting legal, regulatory, or compliance requirements

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.
We may share information with:

• Service providers (e.g., payment processors, shipping companies, IT service providers)
• Legal authorities if required by law or in case of fraud prevention
• Business partners strictly for order fulfilment purposes

5. Data Retention

We retain your personal data only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

6. Security Measures

We implement appropriate technical and organizational measures to safeguard your personal information, including:

• SSL encryption for secure transactions
• Restricted access to sensitive data
• Regular website security checks

7. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve user experience
• Track website traffic and usage
• Remember your preferences

You can adjust your browser settings to refuse cookies, but some features may not work properly without them.

8. Your Rights

You have the right to:

• Access, update, or correct your personal data
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time
• File a complaint with a data protection authority

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Rite Vision – Customer Care
Email: contact@ritevision.in
Phone: 9312224690
Address: Rite Vision Booth No. 119 Sector 15 Market Faridabad